Refunds are permitted prior to product shipment.
Types of refunds allowed:
-Mis placed orders
-Partial refund for special offers, discounts and promotions
*Please note it may take 5 to 10 days for credit to appear on your statement once refund is issued.
Returns are not allowed. We only offer exchange. Customer first have to send original product back at his/her expense to our designated facility.
If package is returned to us due to wrong address information, we will refund your order deducting our shipping fees( US $5, International $45)
(Please Note: Contact us first to settle any return/refund disputes. If customer chooses to chargeback through their bank without first notifying us, we will place them in our black list to prevent future disputes. Thank you)
